Blog

Customer feedback is important. Customer reviews too. The way people feel about your brand determines your public image. And this impacts your online presence, and trends in sales.  Sometimes, customer reviews overpower advertising and marketing efforts. Since more people rely on public opinion, it’s important that your customers value your business. What’s more, you cannot fake positive reviews or censor negative feedback. The internet is a free and untethered space. It’s hard to stop negative reviews spreading. And if they do, you should focus on your service and customer support to turn that frown upside down. There are quite a few ways to make this possible. Here's what you can do to get more positive reviews from customers.

If you work for work any type of business that is involved with customer service, you have usually heard the following phrases: “The customer is always right.” and “The customer comes first.” Depending on how long you have been working in the customer service industry, these phrases can seem very cliche. It is easy to think all businesses are putting their customers first, but these phrases are easy in theory and hard to put into action. To build a customer-focused culture, a concerted effort is required. According to a 2018 survey by Salesforce , 80% of customers say the company’s experience is as important as its products or services. Customer experience matters, and if your competition is delivering a customer-focused culture, your customers are more than likely going to take their business elsewhere. 

Are you looking to enhance the design, performance, and results of your website? If so, we widgets are worth a look! Widgets are one of the best things Apple ever added to the iPhone. They’re not just great for smartphones, though. Read on to learn more about the benefits of adding widgets to your website as well. 

The bounce rate of your website is one of the most important statistics you should monitor. Bounce rate represents the number of web users who visit your website and leave immediately (bounce), rather than stick around. An average bounce rate is anything between 50 and 70%. Anything below that is good; anything above is considered a high bounce rate. If you're worried you're not providing the best user experience online, and you want to know how to reduce bounce rate of a website, here are 10 tips to help you. 

If you’re here, you’re probably wondering whether it is actually worth it for your business to have a mobile app. Well, the good news is it’s 2021 and our technology has never been more advanced! This year is a great time to start building a mobile app for your business. And yes, we’ve got the stats to back that up, so read on! Mobile apps are the land of opportunity. While there have never been more apps in the App Store ( 2.2 million apps ) and Play Store (2.8 million apps) than there are today, creating a useful and popular app is no mean feat. You have to wade through a lot of bad ones to get to the good, and then you need to convince users your app provides enough value to buy or download. But don’t let these hurdles intimidate you. With the right team, it’s possible to create an app that works for your business. After all, 57% of digital media usage comes from mobile apps, and the average smartphone users use more than 30 apps each month. So, here’s where you need to weigh the pros and cons to decide whether it’s worth it for your business to have a mobile app. 

Since the beginning of 2015, no-code software has evolved from being relatively unknown to becoming a lucrative and profitable product. Sure, low-code existed - but no-code and low code are not the same thing. Companies needed a solution that would allow them to be able to build a mobile app or a similar online tool with absolutely no coding skill required. And that's exactly what no-code promises to do.

The modern world changes fast, and nobody could have seen (or predicted) what 2020 would have in store. A major catalyst of change is the COVID-19 crisis that’s completely transformed how many organisations operate. People have had to change their behaviour to adapt to the new normal after the pandemic. The need for social distancing has left many people feeling a sense of isolation. Luckily though, the digital age is upon us. The internet and social media allow people to still interact with one another. While most face-to-face meetings are a no-go, it doesn’t mean all forms of interaction should be halted. Brands can use this time to kick-start conversations online to improve their engagement with customers.

There are lots of reasons why you might want to make your own online software. Perhaps you want to create a SaaS company, or you have a startup idea for a mobile app that you think could change the world. If you're concerned that your lack of coding skills will hinder you, worry not. We're lucky enough to live in a world where all of us can be tech experts. It's possible to learn how to build mobile apps, websites and widgets, all without writing a single line of code. There's no need to have a background in software development or a technical mindset to produce your own no-code programs. Here's how to use a software builder without programming to turn your ideas into reality. 

With no-code software growing in popularity, the question on many entrepreneur’s lips is: will no-code work wonders for me? And that’s understandable. These platforms give entrepreneurs the tools to design, build and launch a startup in weeks!